Are your products organic?
Whether or not to go organic was a difficult decision for a small business such as ours. We simply could not lock ourselves into the "certified organic" label since doing so would mean huge price increases. While we cannot claim “organic", we believe our products are organic enough in that we are using all these amazing natural oils and butters. We are sourcing from great companies and know we provide a quality product that you will enjoy.
Do you test on animals?
Jao products are not tested on animals, only us lucky humans. Our multi-purpose products are specially formulated without dyes, petroleum or artifical fragrances.
Where are your products made?
All of our products are created in our lab in Hatfield, Pennsylvania. Our products are also manufactured in the great state of Pennsylvania. Our packaging and all of our marketing materials are printed at small businesses all up and down the East Coast. We feel very strongly about supporting small businesses. Made in the USA.
Is Jao Hand Refresher made with safe ingredients? How does it work?
Our Hand Refresher is made with
65% Natural Ethyl Alcohol from grapes NOT Synthetic Alcohol! i.e Ethanol (gasoline). Natural ethyl alcohol kills germs safely with no bacteriostats that weaken over time and can grow resistant germs. Alcohol kills germs by drying out their cell wall. We do not use Benzalkonium Chloride or Triclosan which are bad for humans and the environment, and are known marine pollutants!
Glycerin and Glyceryl Polyacrylate are humectants. They begin with natural glycerine which is a byproduct of soap and is thickened with .2% mix of Amino Methyl Propanol and Acrylates/C10-30 Alkyl Acrylate Crosspolymer which are safe and have to be used together to thicken the glycerine to become a much better moisturizer. D-Panthenol is a vitamin good for healing skin. Aloe is soothing. Methyl Glucose Ether Distearate is derived from corn sugar. It is an emollient to protect the skin from the drying effects of the alcohol. Plus we have Chamomile, Calendula, Lavender, Tea Tree, Eucalyptus, Geranium and Sage in our boutique blend.
How do you ship?
We use UPS to ship our products. Our shipping rates are based on weight and we try to provide you with the least amount of shipping fees we possibly can.
Please allow 2-5 business days for delivery.
For international shipping, please use our contact page and we will provide you with shipping price options.
Why can't I have my Jao Hand Refresher sent overnight or two-day?
Unfortunately, our Jao Hand Refresher and Outscent contain alcohol and are against the law for us to send by air. Its not us, we would be happy to, otherwise.
How do I order wholesale from you?
Please contact us for more information if you would like to set up a wholesale account.
phone  361 8685 or email to firstname.lastname@example.org