Are your products organic?
Our products are specially formulated with the very best ingredients. All of our products have NO parabens, sulphates, PEG’s, propylene glycol, TEA, DEA, phthalates, mineral oil, silicones or synthetic fragrance.
Whether or not to go organic was a difficult decision for a small business such as ours. Upon research, it seems the FDA does not define or regulate the term “organic,” as it applies to cosmetics, body care, or personal care products. Anyone can claim a product is “organic” if it has 95% of ingredients that are organically approved. But, what is in that extra 5%? The term “certified organic” does not mean chemical free.
In addition, the "certified organic" label would mean huge price increases. We believe our products are organic enough in that we are using all these amazing natural oils and butters. We are sourcing from great companies and know we provide a quality product that you will enjoy.
Do you test on animals?
Jao products are not tested on animals, only us lucky humans. Our multi-purpose products are specially formulated without dyes, petroleum or artifical fragrances.
Are your soy products GMO?
Many of our products use soy lecithin and we try to source all of our materials from the US. "Most of the soy grown in the US is genetically modified, so unless the label says ‘organic soy lecithin,’ it probably came from a genetically modified soybean. You know I’m not a fan of GMOs, due to the presence of potentially transferrable DNA and potentially immunogenic proteins. However, as I discussed in the section on allergies, soy lecithin contains very little soy protein, and lecithin from some sources contains no detectable protein at all. Soy lecithin also contains very little DNA, and the DNA present is usually degraded to the extent that it’s impossible to tell whether the soy is genetically modified or not. Thus, most of the risks associated with consumption of GMOs aren’t relevant for soy lecithin, and shouldn’t be cause for concern." - Chris Kesser, Health for the 21st Century
Where are your products made?
All of our products are created in our lab in Hatfield, Pennsylvania. Our products are also manufactured in the great state of Pennsylvania. Our tubes, boxes and all of our marketing materials are manufactured and printed at small businesses up and down the East Coast. We feel very strongly about supporting small businesses. Made in the USA.
Is Jao Hand Refresher made with safe ingredients? How does it work?
Our Hand Refresher is made with 65% Natural Ethyl Alcohol from grapes NOT Synthetic Alcohol! i.e Ethanol (gasoline). Natural ethyl alcohol kills germs safely with no bacteriostats that weaken over time and can grow resistant germs. Alcohol kills germs by drying out their cell wall. We do not use Benzalkonium Chloride or Triclosan which are bad for humans and the environment, and are known marine pollutants!
Glycerin and Glyceryl Polyacrylate are humectants. They begin with natural glycerine which is a byproduct of soap and is thickened with .2% mix of Amino Methyl Propanol and Acrylates/C10-30 Alkyl Acrylate Crosspolymer which are safe and have to be used together to thicken the glycerine to become a much better moisturizer. D-Panthenol is a vitamin good for healing skin. Aloe is soothing. Methyl Glucose Ether Distearate is derived from corn sugar. It is an emollient to protect the skin from the drying effects of the alcohol. Plus we have Chamomile, Calendula, Lavender, Tea Tree, Eucalyptus, Geranium and Sage in our boutique blend.
How do you ship?
We use UPS to ship our products. Our shipping rates are based on weight and we try to provide you with the least amount of shipping fees we possibly can.
Please allow 2-5 business days for delivery.
For international shipping, please use our contact page and we will provide you with shipping price options.
Why can't I have my Jao Hand Refresher sent overnight or two-day?
Unfortunately, our Jao Hand Refresher and Outscent contain alcohol and are against the law for us to send by air. Its not us, we would be happy to, otherwise.
How do I order wholesale from you?
Please contact us for more information if you would like to set up a wholesale account.
phone  361 8685 or email to email@example.com XX